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  • Otis Radio: Rap Realm

    Nov 24| Special Event
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    Creative Action and the Otis Radio class present weekly broadcasts each Monday.

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    Creative Action and the Otis Radio class present weekly broadcasts each Monday.

  • Eileen Cowin

    Nov 25| Lectures
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    Eileen Cowin is an artist who sees living as a means to break boundaries, and psychology as a way to confront us with strange attitudes or to implicate us in seemingly self-imposed spatial confinements. –Art Papers April 2007 by Eve Wood

     

  • enneagram

    Nov 25| Exhibition
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    Enneagram is a group show of work by Fine Arts seniors.  Exhibting artists include Austin Mathews, David Klein, Veronica Marshall, Liliana Sanchez, So Jung Tak, Jose Zuniga, Lauren Bowering, Moshen Manzoor and Justin Wilson.  The show will open with a reception on Tuesday, November 25, 6-8 pm.

  • Objects In Crisis is a series of two-person exhibitions by students in the Photography 3 class. 

     

    Exhbition 1--November 18-22:  Greg Toothacre and Lani De Soto

    Reception: Thursday, November 20 @ 6 pm

     

    Exhibition 2--December 2-6:  Allison Mogan and Tia Chen

    Reception:  Thursday, December 4 @ 6 pm

     

    Exhibition 3--December 8-12: Yijia Liu and Cara Friedman

  • Mary Alinder

    Dec 02| Lectures
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Usernames and Passwords

Login

Need help figuring out which username and password to use? Or how to reset/change/unlock a password? Find the answers to some common questions below.

Which username and password do I use?
What are these credentials and where can I get help?
Where can I find my student email address?
Help! I forgot my PIN!
How do I change my PIN?
Help! I forgot my email password!
How do I change my Email password?

Which username and password do I use?

  Students:   Faculty/Staff:  
Where? Username Password Username Password
Otis Webmail Xnumber Email password Email username Email password
Self Service Xnumber PIN Xnumber PIN
O-Space * Xnumber Email password Email username Email password
Otis Wi-Fi Network Xnumber Email password Email username Email password
OtisDID Xnumber Email password Email username Email password
Research Databases ** Xnumber Email password Email username Email password
Proxy Server Xnumber Email password Email username Email password
Library Account Xnumber PIN Xnumber PIN
ACS Computers Xnumber Email password Email username Email password
IS Computers n/a n/a Email username Email password


* Alumni: Please use the O-Space Login Page for Alumni and enter your Xnumber and PIN.
** Some research databases (Grammarly, lyndaCampus, WGSN) require each user to create an account; the username will probably be your Otis email address and a password of your own choosing. Others (e.g. ebrary and JSTOR) give you the option to create an account for access to more features.

What are these credentials and where can I get help?

Everyone forgets a username and password at least once. Use the chart below to determine which one(s) you need and where to go for assistance. If you still need help, please contact your department assistant.

Credential What It Is Example Forgot it?
Xnumber Otis ID number X20098765 It is printed on your Otis ID card
Username First part of your Otis email address, i.e. the part before "@otis.edu"
Also known as your regular username or email username.
jdoe Contact the IS Helpdesk
Password 8-15 character password
Also known as your regular password or email password.
paSsw0rd5 Student: Go in person to the Academic Computing office on the 4th floor.
Faculty and Staff: Go in person to the IS Office or contact the IS Helpdesk.
Everyone: Use the Password Manager
PIN Password exclusively used for accessing Self Service (formerly limited to 6 characters) 12u4L67x 1. Use the Forgot PIN? link on the Self Service homepage.
2. If that doesn't work, go in person with a photo ID to the Registration Office

 

Where can I find my student email address?

Since students use their Xnumbers to log into most Otis services, it is easy to forget yous acutal email address. Student email addresses generally consist of these elements:

first initial + last name @ student.otis.edu = jotis@student.otis.edu
first initial + last name + number @ student.otis.edu = jotis5@student.otis.edu

It was listed on the letter with your other credentials - Xnumber, PIN and email password. If you no longer have the letter, you can find it by logging into Otis Webmail, O-Space, or Self Service.

Otis Webmail

  • In the upper right-hand corner, go to "Options" menu and choose "See all options." Your email address will be listed on the "Account Overview" page.
  • OR send yourself an email.
  • OR search for your name in the Global Address Book.

O-Space

  • Click on your name in the upper right-hand corner. It will take you to the Edit User Profile page.
  • OR find your name in the People directory.

Self Service

  • Go to the Personal Information menu and click on View Email Addresses. It should be listed there.

Help! I forgot my PIN!

  1. If you cannot remember your PIN, first try logging into Self Service. You may remember the PIN when you see the page.
  2.  If you still do not remember the PIN, enter your Xnumber into the box and click on the Forgot PIN button.
  3. A new screen will appear asking you the security question you set up the first time you used Self Service. Answer the question.
  4. A new screen will appear asking you to choose a new PIN. Type it into both boxes.

If you have not set up a security question, or cannot answer it correctly, you must go in person with a photo ID to the Information Systems office.

How do I change my PIN?

  1. Log into Self Service.
  2. Click on the link for the Personal Information Menu.
  3. Click on the link for Change PIN. It should be the first option listed.
  4. Enter your current PIN and your new PIN into the appropriate boxes.

Help! I forgot my email password!

  1. Use the Password Manager. It will ask you personal challenge questions.
  2. If you have not set up the challenge questions, or cannot answer them correctly:
    • Students: Go in person to the ACS office on the 4th floor.
    • Faculty/Staff: Go in person to the IS office in the basement.

You can also unlock your account using the Password Manager. You can regain access to your account without changing the password.

How do I change my email password?

You can change your email password using 3 different methods — the Password Manager, logging into a campus computer, or through Otis Webmail. If you encounter any errors while changing your password, please contact the IS Helpdesk.

Important: If you have set up your Otis email on another computer (e.g. you personal laptop) or on a tablet or smartphone, you must update the settings immediately. Otherwise, the other device(s) will try to log into your account with the old password and lock out both passwords.

Via Password Manager

  1. Use the Password Manager. It will ask you personal challenge questions.
  2. Update your password on any tablets, smartphones, or other devices.

If you cannot use the method above (e.g., you have not yet enrolled in the Password Manager), please try one of the methods below.

Via Webmail

  1. Go to the login page for Otis Webmail.
  2. Click on the box that says "I want to change my password after logging on."
  3. Login with your username and password.
  4. In the next window, enter your old password once and your new password twice.
  5. You will receive confirmation that your password was changed.

Webmail change password screenshot    

Webmail enter new password screenshot

On an Otis Mac

  1. Click on the Apple menu button and choose System Preferences.
  2. Click on the Accounts icon. A new window will open.
  3. Click on the Change Password... button.
  4. Enter your old and new passwords into the appropriate boxes.
  5. Click Change Password to save your changes.

On an Otis PC

  1. Click and hold down the Ctrl - Alt - Delete keys.
  2. The Windows Security window will appear on top of the desktop background; nothing else will be visible.
  3. Click on the Change Password... button, located in the lower left corner of the Windows Security box.
  4. Check that your "User name" and "Log in to" boxes contain your Email Username and OTIS.
  5. Enter your old and new passwords into the appropriate boxes.
  6. Click the OK button to save these changes.

Via Webmail (Alternate method)

  1. Log into Otis Webmail.
  2. Click on the Options button (located either in the left-hand menu or top right corner). A page with the Out of Office Assistant will appear. Scroll down to the bottom of the page.
  3. Click on the Change Password button. A small window, entitled Internet Service Manager, will pop-up.
  4. Type OTIS into the Domain box and your Email Username into the Account box. View a screenshot here. Enter your old and new passwords into the appropriate boxes.
  5. Click on the OK button to save these changes. The small window will close.
  6. Scroll up to the top of the page.
  7. Click on the Save and Close button.
  8. Log out of Otis Webmail.