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Financial Aid Refunds

Expecting a refund?

BankMobile Disbursements

Financial Aid refunds are handled through BankMobile Disbursements

When it comes to your financial aid refunds, you have choices!

Look for your Refund Selection Kit in the mail. It will arrive in a bright green envelope looking like this:

Financial Aid Refund envelope

This will include your Personal Code: ABCD-1234-5678 needed to select your refund preference. Then follow these three simple steps

  1. Visit RefundSelection.com.
  2. Enter your Personal Code.
  3. Select how you would like to receive your money.
Your choices include:

Electronic Deposit to Another Account
Money is transferred to another account the same business day BankMobile receives funds from your school. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account.

Electronic Deposit to a BankMobile Vibe Account
If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.

Paper Check Delivered by USPS
A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times. Typically, it takes 5–7 business days for the check to arrive, depending on USPS First-Class® delivery timeframes.

To view our institution's contract with BankMobile, a Division of Customer Bank, see the Contracts and Profile page.

Questions?

Contact Student Accounts

Otis College Student Accounts
Main: 310–846–5736
Hours: Hours: Monday–Friday, 8:30 am to 5:00 pm

Email: studentaccounts@otis.edu

Online Resources

The Refund Selection web site.

The Otis College contract with BankMobile, a Division of Customer Bank.