Events
  • Viet Thanh Nguyen’s bestselling novel The Sympathizer won the 2016 Pulitzer Prize for Fiction, the First Novel Prize from the Center for Fiction, and a Carnegie Medal from the American Library Association. It was also a finalist for the PEN/Faulkner Award and the PEN/Robert W. Bingham Prize for Debut Fiction. Nguyen is also the author of Race and Resistance: Literature and Politics in Asian America and Nothing Ever Dies: Vietnam and the Memory of War.

  • Tonya Foster

    Sep 21| Lectures
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    Poet Tonya Foster is the author of the collection A Swarm of Bees in High Court. Her work has appeared in nocturnes, Callaloo, Traffic, Gulf Coast, and other journals. Her essays have appeared in NY Arts Magazine, NYFA Quarterly and The Poetry Project Newsletter. A co-editor of Third Mind: Teaching Creative Writing Through Visual Art, Foster teaches at California College of the Arts and lives in the Bay Area.

  • Opening Reception

    Sep 24| Special Event
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    New York-based artist Polly Apfelbaum’s work has situated itself as a hybrid of painting, sculpture, and installation over a career spanning 30 plus years. Exploring the intricacies of color, Apfelbaum weaves her way, both literally and conceptually, through ideas of Minimalism, Pop aesthetics, and Color Field painting to blur the lines between two and three dimensional art making.

  • Artist Polly Apfelbaum in conversation with Connie Butler, within Apfelbaum's exhibition Face (Geometry) (Naked) Eyes.

     

  • John Keene

    Oct 05| Lectures
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    John Keene is the author of the novels Annotations and Counternarratives, as well as several other works, including the poetry collection Seismosis, with artist Christopher Stackhouse, and a translation of Brazilian author Hilda Hilst's novel Letters from a Seducer. The recipient of a Whiting Award, Keene has been a member of the Dark Room Writers Collective and a Cave Canem fellow. He has served as the managing editor of Callaloo and taught at Northwestern. He currently teaches at Rutgers University-Newark and lives in New York.

  • Artist Polly Apfelbaum in conversation with David Pagel, within Apfelbaum's exhibition Face (Geometry) (Naked) Eyes.

     

  • Renee Gladman

    Oct 19| Lectures
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    Renee Gladman is the author of eight books of prose and poetry, including the Ravicka triology, published by Dorothy (Event Factory, The Ravickians, and Ana Patova Crosses a Bridge). Other titles include Arlem, Not Right Now, Juice The Activist, A Picture Feeling, and Newcomer Can't Swim. Since 2004, she has been the publisher of Leon Works, a perfect bound series of books of experimental prose, and also has edited the Leroy chapbook series.

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Usernames and Passwords

Login

Need help figuring out which username and password to use? Or how to reset/change/unlock a password? Find the answers to some common questions below.

Which username and password do I use?
What are these credentials and where can I get help?
Where can I find my student email address?
Help! I forgot my PIN!
How do I change my PIN?
Help! I forgot my email password!
How do I change my Email password?

Which username and password do I use?

  Students:   Faculty/Staff:  
Where? Username Password Username Password
Otis Webmail Xnumber Email password Email username Email password
Self Service Xnumber PIN Xnumber PIN
O-Space * Xnumber Email password Email username Email password
Otis Wi-Fi Network Xnumber Email password Email username Email password
OtisDID Xnumber Email password Email username Email password
Research Databases ** Xnumber Email password Email username Email password
Proxy Server Xnumber Email password Email username Email password
Library Account Xnumber PIN Xnumber PIN
ACS Computers Xnumber Email password Email username Email password
IS Computers n/a n/a Email username Email password


* Alumni: Please use the O-Space Login Page for Alumni and enter your Xnumber and PIN.
** Some research databases (Grammarly and WGSN) require each user to create an account; the username will probably be your Otis email address and a password of your own choosing. Others (e.g. ebrary and JSTOR) give you the option to create an account for access to more features.

What are these credentials and where can I get help?

Everyone forgets a username and password at least once. Use the chart below to determine which one(s) you need and where to go for assistance. If you still need help, please contact your department assistant.

Credential What It Is Example Forgot it?
Xnumber Otis ID number X20098765 It is printed on your Otis ID card
Username First part of your Otis email address, i.e. the part before "@otis.edu"
Also known as your regular username or email username.
jdoe Contact the IS Helpdesk
Password 8-15 character password
Also known as your regular password or email password.
paSsw0rd5 Student: Go in person to the Academic Computing office on the 4th floor.
Faculty and Staff: Use the Password Manager. Otherwise, go in person to the IS Office or contact the IS Helpdesk.
PIN Password exclusively used for accessing Self Service (formerly limited to 6 characters) 12u4L67x 1. Use the Forgot PIN? link on the Self Service homepage.
2. If that doesn't work, go in person with a photo ID to the IS Office.

 

Where can I find my student email address?

Since students use their Xnumbers to log into most Otis services, it is easy to forget your acutal email address. Student email addresses generally consist of these elements:

first initial + last name @ student.otis.edu = jotis@student.otis.edu
first initial + last name + number @ student.otis.edu = jotis5@student.otis.edu

It was listed on the letter with your other credentials - Xnumber, PIN and email password. If you no longer have the letter, you can find it by logging into Otis Webmail, O-Space, or Self Service.

Otis Webmail

  • In the upper right-hand corner, go to "Options" menu and choose "See all options." Your email address will be listed on the "Account Overview" page.
  • OR send yourself an email.
  • OR search for your name in the Global Address Book.

O-Space

  • Click on your name in the upper right-hand corner. It will take you to the Edit User Profile page.
  • OR find your name in the People directory.

Self Service

  • Go to the Personal Information menu and click on View Email Addresses. It should be listed there.

Help! I forgot my PIN!

  1. If you cannot remember your PIN, first try logging into Self Service. You may remember the PIN when you see the page.
  2.  If you still do not remember the PIN, enter your Xnumber into the box and click on the Forgot PIN button.
  3. A new screen will appear asking you the security question you set up the first time you used Self Service. Answer the question.
  4. A new screen will appear asking you to choose a new PIN. Type it into both boxes.

If you have not set up a security question, or cannot answer it correctly, you must go in person with a photo ID to the Information Systems office.

How do I change my PIN?

  1. Log into Self Service.
  2. Click on the link for the Personal Information Menu.
  3. Click on the link for Change PIN. It should be the first option listed.
  4. Enter your current PIN and your new PIN into the appropriate boxes.

Help! I forgot my email password!

  1. Use the Password Manager. It will ask you personal challenge questions.
  2. If you have not set up the challenge questions, or cannot answer them correctly:
    • Students: Go in person to the ACS office on the 4th floor.
    • Faculty/Staff: Go in person to the IS office in the basement.

You can also unlock your account using the Password Manager. You can regain access to your account without changing the password.

How do I change my email password?

You can change your email password using 3 different methods — the Password Manager, logging into a campus computer, or through Otis Webmail. If you encounter any errors while changing your password, please contact the IS Helpdesk.

Important: If you have set up your Otis email on another computer (e.g. you personal laptop) or on a tablet or smartphone, you must update the settings immediately. Otherwise, the other device(s) will try to log into your account with the old password and lock out both passwords.

Via Password Manager

  1. Use the Password Manager. It will ask you personal challenge questions.
  2. Update your password on any tablets, smartphones, or other devices.

If you cannot use the method above (e.g., you have not yet enrolled in the Password Manager), please try one of the methods below.

Via Webmail

  1. Go to the login page for Otis Webmail.
  2. Click on the box that says "I want to change my password after logging on."
  3. Login with your username and password.
  4. In the next window, enter your old password once and your new password twice.
  5. You will receive confirmation that your password was changed.

Webmail change password screenshot    

Webmail enter new password screenshot

On an Otis Mac

  1. Click on the Apple menu button and choose System Preferences.
  2. Click on the Accounts icon. A new window will open.
  3. Click on the Change Password... button.
  4. Enter your old and new passwords into the appropriate boxes.
  5. Click Change Password to save your changes.

On an Otis PC

  1. Click and hold down the Ctrl - Alt - Delete keys.
  2. The Windows Security window will appear on top of the desktop background; nothing else will be visible.
  3. Click on the Change Password... button, located in the lower left corner of the Windows Security box.
  4. Check that your "User name" and "Log in to" boxes contain your Email Username and OTIS.
  5. Enter your old and new passwords into the appropriate boxes.
  6. Click the OK button to save these changes.

Via Webmail (Alternate method)

  1. Log into Otis Webmail.
  2. Click on the Options button (located either in the left-hand menu or top right corner). A page with the Out of Office Assistant will appear. Scroll down to the bottom of the page.
  3. Click on the Change Password button. A small window, entitled Internet Service Manager, will pop-up.
  4. Type OTIS into the Domain box and your Email Username into the Account box. View a screenshot here. Enter your old and new passwords into the appropriate boxes.
  5. Click on the OK button to save these changes. The small window will close.
  6. Scroll up to the top of the page.
  7. Click on the Save and Close button.
  8. Log out of Otis Webmail.