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Open a Help Desk Work Order

For Facilities Work Orders please visit the Facilities page. If you have a Housing related request, please use Submit a Work Order on the Housing Site. If your request is for the Webteam including any assisitance on www.otis.edu, please use the Webteam contact form.

Information Systems has launced a new version of Track-IT that is SSO enabled. As long as you are currently able to sign into your account, please open a Information Systems ticket in Track-IT. We have instructions on using the new system.

If you are not currently able to login, please first try resetting your password using the Microsoft Self Service Password Reset/Unlock Tool. If the Microsoft tool does not work and you need further login assistance, please fill out the form below.
 

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